West Des Moines Hotel

Straightforward policies designed for smooth and flexible stays.

Policies at Drury Inn & Suites West Des Moines work alongside the hotel’s modern room features and practical amenities to create a smooth experience for business and leisure travelers.

• Check-In and Check-Out

Check-in generally begins during the afternoon, while check-out takes place before late morning. Timing requests may depend on room availability.

• Identification Requirements

Guests are typically required to provide valid government-issued identification and a payment method during registration.

• Payment Policies

Major credit cards are accepted, and some reservations may require temporary authorization holds or advance payment arrangements.

• Smoking Policies

The hotel maintains non-smoking rooms and indoor public areas throughout the property.

• Cancellation Policies

Cancellation terms vary according to reservation type, selected rates, and booking dates. Flexible reservations may allow modifications before arrival deadlines.

• Pet Policies

Pet accommodations may vary depending on reservation terms and room availability. Additional fees or restrictions can apply.