Important Information
Policies
To help make your stay at Drury Inn & Suites West Des Moines in West Des Moines as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies designed for smooth and flexible stays.
Policies at Drury Inn & Suites West Des Moines work alongside the hotel’s modern room features and practical amenities to create a smooth experience for business and leisure travelers.
- Check-In and Check-Out
Check-in generally begins during the afternoon, while check-out takes place before late morning. Timing requests may depend on room availability.
- Identification Requirements
Guests are typically required to provide valid government-issued identification and a payment method during registration.
- Payment Policies
Major credit cards are accepted, and some reservations may require temporary authorization holds or advance payment arrangements.
- Smoking Policies
The hotel maintains non-smoking rooms and indoor public areas throughout the property.
- Cancellation Policies
Cancellation terms vary according to reservation type, selected rates, and booking dates. Flexible reservations may allow modifications before arrival deadlines.
- Pet Policies
Pet accommodations may vary depending on reservation terms and room availability. Additional fees or restrictions can apply.